ADP will inform Dexcom when a renewal form needs to be completed for a client; this will be communicated to Dexcom about 13 weeks before the renewal date.

Dexcom will send the renewal form to the client via email (Docusign) with instructions to complete and sign the form.

The client completes and signs the form, and it is returned back to Dexcom for validation before its submitted to ADP. If the client is unable to complete and sign via Docusign, ADP will also accept images or scanned copies completed manually.

Dexcom submits the form to ADP, ADP reviews and confirms ongoing eligibility and payments to Dexcom then Dexcom communicates this to the client.